September 21, 2016
"Having septic backup is one thing new homeowners dread. When this happened after less than a year of owning the house we were skeptical. I looked up reviews for different companies around the Spokane County area and we mildly impress with TCS's reputation. I called, and even though Rick just got off of a 13 hour shift and had been sleeping, he still answered and gave us plenty of tips to check if the problem was a plug. After confirming that there was no plug he came up to the house and informed us that the tank had not been pumped correctly when the house was sold. He expressed anger at the other companies for giving men like him a bad name and refused to quit until the job was done correctly. He was polite and easy going, and after inspection I verified that he had emptied and cleaned the tank properly. I am very satisfied with the service we received and all the help he gave us. He did a thorough job and did it in a timely fashion. I would recommend this company to anyone and will be sticking with them from now on."