Reviews

March 22, 2024

Amazing, Caring Service!

"I live in a 5th wheel in Colbert, Wa and the owner took time out of his day to come and empty my tank. I called so many places and was told they couldn’t schedule and I just had to keep calling. TCS helped me immediately!! And Rick was the nicest, kindest person and extremely empathetic. I HIGHLY recommend this company!!! Excellent customer service!!"
February 29, 2024

2024-03-19 | 09:00:04

"Thank you!!"
January 31, 2024

2024-03-19 | 09:00:05

"Rick is the best! I won’t describe my situation as I don’t want anyone else to put him through it, but he was so incredibly helpful. I’d recommend him to anyone."
August 11, 2023

PHENOMENAL service!!!

"Came when they said they would and even worked us in early despite my saying no worries, don't wanna mess with everyone's schedules. They still went above and beyond. Laurie called back when she said she would and talked with people she said she would talk to in regard to scheduling. Robert, our service tech, was obviously experienced and provided a wealth of very very valuable information related to caring for tanks properly when I asked maintenance questions about a near future home we are moving into and has a septic as well and about the current system he was servicing. I called with questions following service as well and was served well then also by Emma who was cheery and on top of it. Laurie in the front office, Emma in the front office, Robert the tech, and the "boss" who worked it out so Robert could come the next day (not sure who that was specifically, I only have "boss" for reference LOL) - Thank you ALL for your prompt and high quality service, sticking to what you say you will do, having positive and truly service driven helpful attitudes, having what seems like fair and competitive prices and just generally operating a high quality dependable business. It feels hard to come by at times anymore. Will definitely be coming your way for service in the future :) You all did a fantastic job in your own individual areas at providing a wonderful experience and appreciated service!"
July 18, 2023

2024-03-19 | 09:00:07

"I moved back into my childhood home and the downstairs shower was giving off a ton of odors after a couple weeks of three people living here. I thought the septic system was majorly affected or broken because it is old and not used to 3 people living here. The receptionist was SO friendly and knowledgeable but the owner was also present and walked me through my issues. I had called 4 places before them and they all were 2 weeks booked out and didn't spend much time with me. The owner of Tri-County spent nearly 30 minutes walking me through everything and it was just a backed up plumbing in the basement. I decided to have them come pump the tank anyway, but it was so nice to have someone that spent time with me and didn't try to sell me on anything."